Contact Us

1. Havenet customer service email: info@havenetvpn.com

Technical support email: support@havenetvpn.com

2. Website customer service: There is a live chat customer service in the bottom right corner of the Havenet official website. Service hours are US Western Time on weekdays, which is equivalent to Beijing Time: Monday-Saturday: 8:00 AM - 2:00 PM. If there is no immediate answer due to time differences, you can leave your question and we will reply to your email within 24 hours.

3. Line: Havenetvpn

4. WhatsApp: +1 (408) 493-9375 (text message only, no phone customer service)

5. Telegram: +1 (408) 493-9375 (text message only, no phone customer service)

Havenet and Havenetvpn are divisions of
Hopscotch Inc.
16192 Coastal Highway,
Lewes, Delaware 19958